At Café Rana Azul we believe in our products so we strive to perfect every detail and are committed to do things right so the customer is 100% satisfied with their purchase.
Quality is our priority, therefore, we pay attention to detail in our production and our shipments. Our products are hand packed and carefully checked before leaving our warehouse; however, in the event your order received is incorrect or damaged in transit, please contact us immediately by email info@caferanaazul.com or WhatsApp 8394-1010. For more information on exchanges or refunds, please see the Frequently Asked Questions and/or Return Policy sections. Café Rana Azul is constantly looking to improve every service, process and product we make, that is why we offer a satisfaction guarantee.
Shipping costs are not included in this coverage.