At Café Rana Azul, we work to offer you quality products and passion to serve you. That is why, we are committed to make things right and that you will be satisfied with your purchase.
If you are not completely satisfied with your purchase, we offer a refund within 8 days of purchase on unopened and unused product.
If you have any questions, please contact info@caferanaazul.com or via WhatsApp at 8394-1010.
If you received the wrong roast or ground vs. whole or whole vs. ground, we can happily exchange the product free of shipping cost as long as it is unopened and unused.
Our products are thoroughly checked in every process and shipments are carefully hand-packed before leaving our facilities, however, if your order is wrong or has a manufacturing defect/error you can contact us at info@caferanaazul.com.